What Vigil looks like in practice
11:47 PM. A broker texts.
Marcus is asleep.
A broker texts the SafeRoute number:
Marcus doesn’t see it. He’s been asleep since 10.
Vigil receives the message.
Claude parses the unstructured text. Origin: Oak Park, IL. Destination: Northwestern Memorial Hospital. Cargo: medical equipment. Rate: $420. Pickup: 06:00 Wednesday.
A structured lead card appears in the dispatcher dashboard. A push notification fires to Marcus’s phone.
Marcus sees the notification. He taps Accept from his lock screen.
The broker receives an auto-reply: “We’ve received your inquiry. A member of our team will follow up shortly.”
One confirmation. Sixty seconds after the text.
The assigned driver opens the app.
She completes the pre-trip checklist before the job advances. Lights. Tires. No dashboard warnings. Signed. Timestamped.
Marcus sees her status update live.
Driver photographs the signed BOL at Northwestern. Resend routes it to the freight customer within 90 seconds.
The job closes. $420 logged. Zero detour. Zero lumper. No call was made. No spreadsheet was updated. No BOL was forwarded manually.
This is what Vigil sells.